預售期內可无理由退款，退款需收取订单金额20％的服务费用。　　

預售期结束后，原则上不支持退款，但买家因为特殊原因确需退款的，不管特殊原因为何，需收取订单金额30％的服务费用。

  Please note that refunds are available within the pre-sale period, subject to a 20% service fee. 

  After the pre-sale period, refunds are generally not supported. However, if you have special circumstances that require a refund, a 30% service fee will be charged.

  If you change your mind and wish to request a refund,please contact our customer service team rosmeihey@gmail.com for assistance.